Last Updated: 01/10/2024

Jewellery Of Bond Street LTD (trading as RichDiamonds) is committed to protecting your privacy. This Privacy Policy outlines how we manage and protect your personal data. The information we collect through our website helps us provide you with a tailored experience based on your needs and interests.

Information We Collect

The types of personal details we collect depend on the services you require from us. We may collect the following information:

• Personal Information: When you register on our site, you may provide us with your name, email address, phone number, and delivery address.
• Payment Information: To complete your purchase, you will need to provide your payment details. We do not store credit card information; all transactions are processed securely.
• Account Information: When you create an account, we require a username/email address and password.
• Technical Data: We may automatically gather information about your visit, including your IP address, browser type, and pages you view.
• Communication Records: We may keep records of any communications you have with us for quality and service improvement purposes.

How We Use Your Information

We may use your personal information for the following purposes:

• To manage your account and fulfil our obligations arising from any contracts with you.
• To provide you with information about our products and services, including marketing communications.
• To prevent fraud and comply with legal obligations.
• To improve our website and enhance your shopping experience.

Legal Basis for Processing Your Information

We process your personal data only when we have a lawful basis to do so, such as:

• Your consent to process your personal data for specific purposes.
• The necessity of processing for the performance of a contract with you.
• Compliance with legal obligations.

Security of Your Information

We prioritize the security of your personal information. We store your information on secure servers protected by SSL (Secure Sockets Layer) technology. We implement appropriate physical, electronic, and administrative safeguards to prevent unauthorized access to your data. However, please note that the transmission of data over the internet will never be completely secure.

Your Rights

You have several rights concerning your personal data, including:

• The right to access your personal data.
• The right to rectify any inaccuracies in your data.
• The right to request the deletion of your data.
• The right to restrict or object to the processing of your data.
• The right to request data portability.
• The right to withdraw consent at any time if we are processing your data based on consent.

To exercise these rights, please contact us at info@richdiamonds.com.

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes we collected it for or as required by law. Once the data is no longer needed, we will securely delete it.

Sharing Your Information

We may share your personal information with third parties, including:

• Service providers who assist us in operating our website and conducting our business.
• Law enforcement agencies and regulatory authorities if required by law.
• Other parties with your consent or as permitted under applicable laws.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies allow us to remember your preferences and analyse how you interact with our website. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website. Your continued use of the site after such changes indicates your acceptance of the new policy.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Jewellery Of Bond Street LTD

74 New Bond Street,

London W1S 1RT, UK

Tel: +44 (0)207 491 0042

Email: info@richdiamonds.com