Our Authenticity Guarantee: Complete Confidence in Every Purchase
At RichDiamonds, we are unwavering in our commitment to providing only the finest pre-owned luxury jewellery and watches. We understand that purchasing pre-loved luxury items can be a significant decision, which is why we place authenticity at the heart of everything we do. Our meticulous authentication process, led by our expert team, ensures that every item we offer is 100% genuine, allowing you to shop with complete peace of mind.
Rigorous Quality Control and Expert Authentication
Each piece that enters our collection undergoes a comprehensive and multi-stage authentication process. Our in-house experts, led by Raj Jain, who has over 37 years of experience in the luxury market, carefully inspect every item. They evaluate critical elements such as the materials, craftsmanship, brand markings, serial numbers, and overall condition to ensure its authenticity.
Our quality control procedures are both meticulous and thorough. Every item is individually assessed and cross-verified to meet the high standards we uphold. If necessary, pieces are professionally cleaned and restored to ensure they are in the best possible condition. For added peace of mind, we confidently offer a money-back guarantee if any item is ever found to be non-original or counterfeit.
Trusted Expertise and Industry Knowledge
With decades of experience in the luxury jewellery and watch industry, our team is highly skilled in identifying genuine pieces from the world's most coveted brands. Whether it’s a rare Cartier bracelet, a vintage Van Cleef & Arpels pendant, or a timeless Rolex, our experts possess the knowledge and expertise needed to verify the authenticity of every item.
We continually refine our authentication process to adapt to the evolving market of luxury goods. Our goal is to ensure that each customer feels secure in their purchase, knowing that they are acquiring a genuine, high-quality piece of jewellery or a timepiece that will stand the test of time.
Our Promise to You
At RichDiamonds, your trust is our priority. Every item we sell is backed by our Authenticity Guarantee. In the unlikely event that an item is found not to be authentic, we offer a full refund. This guarantee ensures you can shop confidently, knowing that your purchase is protected.
We invite you to explore our collection online or visit our showroom at 74 New Bond Street, London, where our team is available to assist you with any questions or concerns. At RichDiamonds, we pride ourselves on delivering an exceptional level of service, ensuring that every customer has a seamless and secure shopping experience.
For further enquiries, please contact us at +44(0)207 491 0042 or via email at info@richdiamonds.com. We are here to provide you with all the information and assurance you need to make a confident purchase.